Viscafe's product line is designed to cater to various consumer needs, from individual home use to high-volume commercial settings like restaurants and cafes. The offerings are categorized by flavor and intended use, ensuring flexibility and quality across all applications.

1. Coffee & Coffee-Based Mixes

This category offers both hot and cold coffee options, providing a convenient solution for different seasons and preferences.

• Viscafe Shong Milk Coffee / Viscafe Milk Coffee Mix: This product provides a creamy and balanced coffee-flavored beverage, suitable for a classic hot milk coffee.
• Viscafe Shong Ice Coffee: A mix specifically formulated for creating a refreshing iced coffee. Its "Base Mix" variant suggests it's a foundation that can be customized with other ingredients like milk, ice cream, or syrups.

2. Tea & Tea-Based Mixes

Viscafe leverages popular local and regional tea flavors to create comforting and aromatic beverage mixes.

• Viscafe Shong Cardamom Tea: This mix combines the robust flavor of black tea with the warm, aromatic, and slightly spicy notes of cardamom, a popular spice in many parts of the world. It can be prepared to a desired strength and enjoyed with or without milk.
• Viscafe Shong Ginger Plain Tea: A mix for a classic ginger tea, known for its warming and soothing properties. It provides a quick and easy way to prepare a traditional beverage.
• Viscafe Shong Tea 3 in 1: This is a convenient, all-in-one mix that combines tea, milk, and sugar, ideal for a quick and consistent cup of milk tea without needing separate ingredients.

3. Other Beverages

Beyond the primary coffee and tea lines, Viscafe offers other unique mixes to diversify a menu.

• Viscafe Shong Hot Chocolate: A rich, velvety hot chocolate mix perfect for a comforting and indulgent treat, especially during colder weather or as a dessert beverage.
• Viscafe Shong Faluda Mix: This product stands out as it caters to a popular South Asian dessert beverage. Faluda is typically a sweet, layered drink with ingredients like basil seeds, jelly, and rose syrup. The mix simplifies the preparation, making it accessible for both household and restaurant use.

Packaging and Applications

Viscafe's commitment to different market segments is evident in its packaging and product formats:

• Household Packs: These are typically smaller retail-sized packs, like the 360g or 1kg pouches, designed for individual consumers and families to enjoy at home.
• HORECA Packs: Viscafe provides larger "HORECA packs" for restaurants, cafes, and hotels. These bulk-sized packages are cost-effective and efficient for high-volume use, ensuring consistent quality and flavor across multiple servings.
• Hot and Cold Dispenser Machines: For a streamlined, high-efficiency operation, Viscafe offers mixes compatible with beverage dispenser machines. This is particularly useful for buffets, self-service counters, and fast-paced environments where speed and consistency are crucial. The mixes are formulated to dissolve and dispense perfectly, offering a ready-to-serve solution for both hot and cold drinks.